Amal Filah Announces Strict Measures for Administrative Reform and Linking Promotion to Discipline
Amal Filah, the minister in charge of digital transition and administrative reform, has revealed a new plan aimed at improving public services, which involves stringent supervision of employees, expanding administrative on-call systems, and linking promotions to attendance and discipline. The minister emphasized that the government has started implementing new measures to manage administrative time, focusing on enhancing the performance of public facilities and ensuring quality administrative services for citizens. These measures include strengthening attendance control, associating promotion with discipline, and extending on-call work beyond official hours, especially during peak periods such as summer.
In a written response addressed to Parliament, Filah indicated that several public administrations have begun to adopt electronic attendance monitoring devices, establish performance evaluation indicators, and consider absenteeism a fundamental factor in promotion pathways. She also stressed the activation of the law concerning salary deductions for unauthorized absenteeism and the implementation of disciplinary procedures outlined in the civil service regulations, alongside a government directive aimed at combating unauthorized absenteeism.
To bring services closer to citizens, particularly during the summer influx of the Moroccan diaspora, the minister discussed the administrative on-call system that has been in place since 2011, which allows for additional time outside of official office hours for citizens. This system expands daily working hours and includes Saturday as a working day, according to a decree that defines working hours for state administrations and local authorities.
The adopted measures encompass strategic ministerial sectors, including the Interior, Economy and Finance, Industry and Commerce, Tourism, Equipment and Transport, and Urban Planning, signaling a comprehensive governmental approach to recalibrate the rhythm of administration to meet citizens’ needs and demands for efficiency. The government has also implemented continuous working hours for years, aligning with work systems in most Mediterranean countries.
Filah noted that two national studies conducted on the effectiveness of this schedule, one in 2006 and another in 2016, showed satisfaction among employees and citizens, including businesses, regarding the continuity of services during afternoons. According to the minister, the results of these studies support the government’s direction to strengthen this administrative model and align it more closely with quality, discipline, and efficiency goals.
