Delayed buses, overcrowding, and passenger safety exacerbate the public transport crisis in Kenitra.
The issue of public transportation in Kenitra has resurfaced following an increase in complaints from citizens regarding the mismanagement by the “Vogal” bus company, responsible for urban transport in the city. This has negatively impacted service quality and passenger safety.
Citizens have reported that some drivers ignore designated stops, which disrupts passenger movement and lengthens wait times for buses. Stations such as Oulad Wajih have witnessed protests from passengers forced to run after buses that pass them without stopping.
One eyewitness explained that the driver justified bypassing the stop by stating that the company pressures them to finish routes quickly, making adherence to stops secondary. This situation has contributed to several incidents disrupting traffic, while other passengers pointed out the dangers posed by speeding and disregard for traffic laws.
Moreover, citizens face a shortage of buses on major routes, increasing congestion and affecting passenger comfort, especially during peak hours and in the evening. These discrepancies raise questions about the role of the Kenitra municipality in monitoring the implementation of the contract binding it to the company, which outlines Vogal’s commitments regarding service quality and passenger safety.
The public transport crisis remains tied to mismanagement and a lack of resources, prompting questions about Vogal’s capacity to improve service and meet citizens’ needs, while residents of the city are calling for local authorities to intervene to prevent the crisis from worsening.
